A ready-to-deploy, scalable solution for seamless customer engagement
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One Box, Many Channels- CPaaS in a Box enables Telecom operators to deliver omnichannel communication solutions to enterprises. This one-stop solution enhances enterprise engagement, unlocks new revenue streams, and reinforces Telcos’ leadership in the rapidly evolving communication landscape.
Adopting CPaaS as an add-on service will drive growth, efficiency, and innovation for telcos while leveraging their strengths as solutions providers. This approach will also help them position themselves as a one-stop technology partner.
Deliver global communication with carrier-grade infrastructure and OTT connectivity.
Speed up deployment with pre-configured APIs, templates, and ready-to-use automation tools.
Boost enterprise loyalty with in-house CPaaS, keeping clients from turning to competitors.
Integrate omnichannel messaging, analytics, and chatbots to boost enterprise adoption.
Monetize CPaaS with tiered pricing, premium features, and adoption-boosting bundles.
Boost sales by cross-selling CPaaS with seamless integration.
Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.
Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion people worldwide, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.
CPaaS in a Box is a plug-and-play, scalable solution that enables telecom operators to offer comprehensive omnichannel communication solutions, integrating SMS, voice, email, WhatsApp, and RCS on a single platform.
It helps telecom operators expand beyond traditional solutions, generate new revenue streams, strengthen enterprise relationships, and accelerate time-to-market with minimal integration effort.
CPaaS in a Box supports SMS, voice calls, emails, WhatsApp Business, RCS messaging, and more, enabling seamless customer engagement across multiple touchpoints.
Yes, it's designed for quick deployment with minimal integration effort, allowing telecom operators to rapidly offer new solutions without major infrastructure changes.
Absolutely. It offers global reach backed by carrier-grade infrastructure and partnerships, enabling localized customer experiences with international scalability.
Unifying communication channels helps businesses deliver personalized, real-time interactions, enhancing customer satisfaction and loyalty.
Yes, it includes advanced features like chatbots, automation tools, and analytics to optimize customer interactions and improve business insights.
Yes, it ensures secure data handling and compliance with global data protection standards, making it reliable for enterprise-grade communications.
Yes, it’s highly flexible and can be tailored to meet specific business needs, whether for marketing campaigns, customer support, or transactional messaging.
By enabling telecoms to offer value-added solutions beyond voice and data, CPaaS in a Box helps tap into new markets, diversify revenue streams, and strengthen competitive positioning.
